PRIVACY POLICY

LAU & LAU LAW GROUP
Effective Date: December 5, 2024

At the Lau & Lau Law Group, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when engaging with our services, whether through our website, email, SMS, phone calls, or in-person interactions.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, date of birth, and other identifying details you provide.
  • Case Information: Any details related to your legal matter.
  • Payment Information: Payment transaction details.
  • Technical Information: Information from your use of our website, including IP address, browser type, and cookies.

2. How We Collect Information

We collect information through:

  • Direct interactions, such as consultations, phone calls, emails, and SMS messages.
  • Online forms and submissions via our website.
  • Payment processing and billing transactions.
  • Automated technologies like website cookies and server logs.

3. How We Use Your Information.

We use the information collected to:

  • Provide legal services and communicate with you regarding your case.
  • Manage billing, payments, and account information.
  • Comply with legal obligations and professional responsibilities.
  • Improve our services and enhance your client experience.
  • Communicate updates, reminders, or important legal notifications.

4. Disclosure of Your Information

We will not sell or rent your personal information. However, we may share your information in the following circumstances:

  • With third parties who provide services to us, such as payment processors, case management platforms, or technology providers, under strict confidentiality obligations.
  • To comply with legal or regulatory requirements, such as court orders, subpoenas, or investigations.
  • To protect the rights, property, or safety of the Lau & Lau Law Group, its clients, or others.
  • Please note that SMS opt-in or phone numbers for the purpose of SMS are NOT shared with any third parties or affiliate companies for marketing purposes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure. If you suspect a data breach or unauthorized use of your information, please contact us immediately.

6. SPECIAL TERMS AND CONDITIONS FOR SMS COMMUNICATIONS

Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications:

  • If you have consented to receive text messages from the Lau & Lau Law Group, you may receive text messages related to our services.
  • Example text messages for our clients and guests are: Questions and answers on your case, coordinating meetings at the courthouse, emergency communications after-hours or on weekends, etc.

Standard Messaging Disclosures:

  • Message and date rates may apply.
  • You can opt-out at any time by texting "STOP".
  • For assistance, text "HELP".

The Lau & Lau Law Group will not sell, transfer, share or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

The Lau & Lau Law Group reserves the right to change the terms of this Privacy Policy at any time.

7. Your Rights and Choices

You have certain rights regarding your information, including:

  • Accessing and reviewing your personal information.
  • Requesting corrections to inaccurate information.
  • Requesting the deletion of your personal information, subject to legal and ethical obligations.
  • Opting out of marketing communications or certain service-related updates.

To exercise these rights, contact us at 888-567-4568 or LawOffices2@LauNet.Com.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and ensure compliance with professional standards.

9. Use of Cookies and Similar Technologies

Our website may use cookies or similar tracking technologies to improve user experience, analyze website traffic, and provide targeted services. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Lau & Lau Law Group
39510 Paseo Padre Parkway, Suite 300
Fremont, CA 94538
LawOffices2@LauNet.Com
888-567-4568

By using our services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.